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Privacy Policy

Last updated: 24/09/2024

At Katchit Studio, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website www.katchit.studio or use our services. Please read this policy carefully to understand our practices regarding your personal data.

By using our website or services, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with this policy, please refrain from using our site or services.

1. Information We Collect

We may collect and process the following categories of personal data:

1.1 Information You Provide to Us:

  • Personal Information: When you contact us, sign up for our services, or communicate with us, we may collect personal information such as your name, email address, phone number, and company details.

  • Payment Information: If you purchase services, we collect payment details, such as credit card information or other financial data required to process payments.

1.2 Automatically Collected Information:

  • Usage Data: We may automatically collect certain information about your device and how you interact with our site. This may include your IP address, browser type, operating system, referral URLs, pages viewed, and the dates/times of your visits.

  • Cookies: We use cookies and similar tracking technologies to enhance your browsing experience. You can control cookie settings through your browser. For more details, please refer to our Cookie Policy.

2. How We Use Your Information

We may use your personal information for the following purposes:

  • 2.1 Providing Services: To process your requests and provide the services you have purchased or inquired about, including billing and transaction management.

  • 2.2 Communication: To respond to your inquiries, send you updates about our services, and provide customer support.

  • 2.3 Marketing: If you have consented, we may send you marketing communications about our products, services, and upcoming events. You can opt-out of marketing emails at any time.

  • 2.4 Analytics: To analyze website traffic and improve our site and services, we use aggregated data from cookies and other technologies to understand how visitors interact with our website.

  • 2.5 Legal Compliance: To comply with legal obligations, such as tax and regulatory requirements, and to enforce our terms and conditions.

3. Legal Basis for Processing Your Data

Under the General Data Protection Regulation (GDPR), the legal bases we rely on to process your personal information are:

  • Consent: When you provide your explicit consent for marketing or other optional services.

  • Contract: When processing is necessary for the performance of a contract with you or to take steps at your request prior to entering into a contract.

  • Legal Obligation: When processing is necessary for compliance with a legal obligation.

  • Legitimate Interest: When processing is necessary for the purposes of our legitimate interests, such as improving our services, provided this is not overridden by your rights and interests.

4. How We Share Your Information

We may share your personal data in the following circumstances:

  • Service Providers: We may share your data with third-party service providers who assist us with website hosting, payment processing, email communication, and data analytics. These providers are bound by confidentiality agreements and only process data on our behalf.

  • Legal Requirements: We may disclose your personal data if required by law or in response to valid requests by public authorities (e.g., a court or government agency).

  • Business Transfers: In the event of a merger, acquisition, or asset sale, your personal data may be transferred as part of the transaction, in accordance with applicable data protection laws.

5. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, or as required by law. This means we will keep your information for as long as you have an account with us, or as long as is necessary to provide our services.

Once the data is no longer required for these purposes, we will securely delete or anonymize it.

6. Your Data Protection Rights

Under the GDPR, you have the following rights regarding your personal data:

  • Right to Access: You can request a copy of the personal data we hold about you.

  • Right to Rectification: You can request that we correct any inaccuracies in your personal data.

  • Right to Erasure: You can request the deletion of your personal data in certain circumstances (e.g., when the data is no longer necessary for the purposes for which it was collected).

  • Right to Restrict Processing: You can request that we limit the processing of your personal data under certain conditions.

  • Right to Object: You can object to the processing of your personal data based on legitimate interests or direct marketing.

  • Right to Data Portability: You can request that we provide you with your personal data in a structured, commonly used, and machine-readable format, or that we transmit it to another controller.

To exercise these rights, please contact us at hello@katchit.fun. We may require verification of your identity before processing your request.

7. Security of Your Information

We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee absolute security.

8. International Data Transfers

We may transfer your personal data to countries outside of the European Economic Area (EEA) for the purposes of service provision and website management. When we do so, we ensure that appropriate safeguards are in place to protect your data, such as entering into Standard Contractual Clauses approved by the European Commission or relying on other lawful transfer mechanisms.

9. Third-Party Links

Our website may contain links to third-party websites or services that are not operated by us. If you click on a third-party link, you will be directed to that third party's site.

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